This Cookie Policy explains how TERRANOVA GLOBAL COMMERCE SDN BHD uses cookies and similar tracking technologies on www.terranovafashion.com (operating under the brand terranovafashion).
1. Data Controller Identification The website www.terranovafashion.com is owned and operated by:
- Company Name: TERRANOVA GLOBAL COMMERCE SDN BHD
- Company Registration (SSM No): 202601024706 (1686803-K)
- Registered Office Address: 41A LINTASAN PERAJURIT 6, TAMAN PERAK 31400 IPOH, PERAK, MALAYSIA
- Contact Email: environment@terranovafashion.com
- Telephone Contact: +60 1153761418
2. What Are Cookies? Cookies are small text files placed on your device when visiting a website. They assist in essential site navigation, maintaining shopping bag status, and facilitating user security during online sessions.
3. Consent Mechanism & User Choice We strictly respect user privacy rights under the Personal Data Protection Act 2010 (PDPA) of Malaysia, the ePrivacy Directive and GDPR/UK GDPR of Europe, and applicable United States state privacy regulations.
- Cookie Banner Consent: Non-essential cookies (such as analytics or functional preference cookies) are disabled by default.
- Active Opt-In Requirement: Non-essential cookies will only be activated on your device once you explicitly grant consent by clicking the “Accept” button on our website cookie banner. You retain full freedom to accept, decline, or modify your cookie preferences at any time.
4. Categories of Cookies Used
- Essential / Strictly Necessary Cookies:Required for basic operation, security, and checkout execution on www.terranovafashion.com. These cookies do not require explicit prior consent and are essential for core site functions.
- Third-Party Security & Payment Cookies (Stripe):Third-party cookies associated with transaction security and fraud detection are handled directly by Stripe. These cookies assist in verifying checkout security, evaluating payment risk parameters, and maintaining operational integrity during the purchasing process.
- Functional & Analytical Cookies (Non-Essential):Used to remember session settings and analyze aggregate traffic patterns to improve site usability. These are deployed only following explicit consent given via our cookie banner.
5. Cookie Retention Periods Cookie retention periods comply with legal standards across Malaysia, Europe, and the United States:
- Session Cookies: Temporary cookies that expire automatically once you close your web browser.
- Persistent Essential & Security Cookies: Retained on your device for up to 12 months to preserve essential site settings and security parameters across repeat visits.
- Third-Party Transaction Cookies (Stripe): Retained in accordance with Stripe’s operational data retention frameworks, not exceeding 24 months for transaction security validation.
6. Managing & Revoking Cookie Preferences You can alter or revoke your cookie consent at any time by updating your preferences via the Cookie Settings link in our website footer or through your web browser settings. Disabling essential cookies via browser settings may impact website performance during checkout.
For further queries regarding our data privacy practices, please contact us at environment@terranovafashion.com