Welcome to terranovafashion, an online retail destination operated by TERRANOVA GLOBAL COMMERCE SDN BHD. We provide curated apparel for customers across Europe and the United States, offering refined designs tailored for everyday style.
- Legal Entity Name: TERRANOVA GLOBAL COMMERCE SDN BHD
- Company Registration Number (SSM No): 202601024706 (1686803-K)
- Registered Address: 41A Lintasan Perajurit 6, Taman Perak, 31400 Ipoh, Perak, Malaysia
- Contact Email: environment@terranovafashion.com
- Telephone: +60 1153761418
- Official Website: www.terranovafashion.com
1. Brand Ownership & Operations The brand name “terranovafashion” and the domain www.terranovafashion.com are owned and operated by TERRANOVA GLOBAL COMMERCE SDN BHD, a business entity registered under the laws of Malaysia. All operations—including inventory management, order processing, quality inspection, packaging, and dispatch—are managed directly by our dedicated internal team to maintain operational standards across every order shipped to North America and Europe.
2. International Compliance & Data Protection We align our business practices with statutory requirements across our key operational and customer jurisdictions:
- Malaysia: Operations comply with the Companies Act 2016, Consumer Protection Act 1999, and the Personal Data Protection Act 2010 (PDPA).
- European Union & United Kingdom: Customer data handling adheres to the General Data Protection Regulation (GDPR) and UK GDPR. Customers retain statutory rights regarding data access, rectification, and erasure.
- United States: Customer interactions comply with applicable state privacy laws, including the California Consumer Privacy Act (CCPA).
3. Intellectual Property All visual media, imagery, graphical elements, text content, and product presentations hosted on www.terranovafashion.com are original creations or licensed assets. Unauthorized reproduction, distribution, or commercial exploitation of any materials from this website is prohibited.
4. Payment Security & Merchant Integrity Online transactions are processed using encrypted protocols to safeguard payment information. While robust technical safeguards are implemented to prevent unauthorized access, no internet transmission method can be declared completely exempt from external risk.
5. Customer Support & Disputes For assistance regarding orders, returns, or queries, contact our service team via email at environment@terranovafashion.com or by phone at +60 1153761418. We encourage direct communication to resolve order issues efficiently under our standard Customer Service Guidelines.